Shipping Policy
Thank you for shopping with FENUKO. We’re committed to getting your order to you as smoothly and quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Processing times may be longer during holidays, promotional periods, or periods of high order volume.
Shipping Times
Estimated delivery times vary depending on your destination and the shipping method available for your order. Delivery estimates are provided for reference and may be affected by carrier delays, weather, customs, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available. Please allow some time for the carrier to update the tracking status.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before submitting your order. If you notice an error, contact us as soon as possible at support@fenuko.store. We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Delayed or Missing Packages
If your tracking information shows an unusual delay or you believe your package may be missing, please contact us at support@fenuko.store with your order number and we’ll assist you.
International Orders
International shipments may be subject to customs duties, taxes, or import fees depending on the destination country. Where applicable, these charges are generally the responsibility of the recipient unless otherwise stated at checkout.
Questions
If you have any questions about shipping or your order, contact us at support@fenuko.store.