Shipping Policy

Shipping Policy

Thank you for shopping with FENUKO. We're committed to getting your order to you as smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed. Processing may include order preparation, quality checks, packaging, and handoff to the shipping carrier. Orders are not processed on weekends or public holidays.

Shipping Within the United States

FENUKO currently ships to customers within the United States.

Standard U.S. Shipping: FREE

Estimated total delivery time: 7–12business days.

Delivery estimates include order processing and transit time. Business days exclude weekends and public holidays. Delivery times are estimates and may occasionally be affected by carrier delays, weather, peak seasons, or other circumstances outside our control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for tracking information to become active after shipment.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@fenuko.store. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Lost, Delayed, or Damaged Packages

If your order is significantly delayed, appears to be lost in transit, or arrives damaged, please contact us with your order number and relevant details. We will review the issue and work toward an appropriate resolution.

Multiple Packages

In some cases, items from the same order may be shipped separately and arrive at different times. If this occurs, you may receive separate tracking information for each shipment.

Contact

For questions regarding shipping or your order, please contact:

FENUKO
Email: support@fenuko.store
Website: fenuko.store